Service Reminders - Automate recurring work with scheduled service reminders. Send customer communications automatically and manage all upcoming services from a dedicated dashboard to better plan workloads and stay in control. Learn more.

Job Templates - Save time on repeat work by turning any job into a reusable template. Templates can include job phases, assignments, quotes, forms, tasks, checklists, certificates and hazards - available on both web and Fergus Go. Learn more.

Klarna Payments - Klarna is now available as a payment option. Enable it at the account or invoice level to give customers more flexibility when paying online. Learn more.

Job Type Editing Restriction - Job type can no longer be changed on completed or archived jobs. The dropdown is now disabled with guidance to repoen the job if changes are needed.

Custom Tax Rate Fix - Customers can now be set to a 0% custom tax rate correctly.

Invoice & Document Cleanup - Removed placeholder values (e.g. bank account details, GST/VAT) from invoices and documents when no values are set, reducing confusion for customers.

Permissions Update - The "view charge out price" permission now controls access across quoting, invoicing, job lists, and invoice visibility more consistently.

Login Page Refresh - Updated design for a cleaner, more modern login experience.

Template Duplication Fix - Duplicating quote and invoice templates now correctly copies all sections and line items.

Text Formatting Fix - Resolved an issue where certain characters (e.g. "=") could cause text to be cut off in descriptions and notes.

Line Item Editing Fix - Pressing Enter while editing line items no longer jumps to the search bar unexpectedly.

Email Sender Fix - Emails now correctly send from the company default address when configured, across all workflows.

Job Creation Flow Fix - Creating jobs from scheduled events now uses the updated job creation experience.

Site Contact UI Fix - Improved layout for site contacts so long email addresses no longer hide action buttons.

Status Board Permissions Fix - Invoice links now correctly respect user permissions and no longer cause unnecessary page redirects.

Site Contact Name Fix - Names with parentheses can now be saved without errors.

Bulk Actions Permission Fix - Users without cost/markup permissions can no longer apply pricing changes via bulk actions.

Invoice Template Settings Fix - Invoice templates now correctly inherit global display settings.

Job Description Fix - Job and phase descriptions now correctly appear on customer invoices.

Apply Job Templates - You can now apply a job template when creating a new job in Fergus Go.

Improved Quote Preview - Quote preview links now open in the customer portal for a more accurate preview experience.

Work Order Review Step - Review and confirm parsed work order details before completing job creation.

Time Picker Improvements - Removed 5-minute restrictions and returned to a clock-style picker, with improved visibility in dark mode.

Dark Mode Fixes - Resolved issues with date, time and duration pickers not displaying correctly.

Checklist Fix - Fixed issues with checklist scrolling and items unchecking after completion.

Connection Banner Improvements - The offline/online status banner no longer overlaps content and now displays more reliably.

Keyboard & Input Fixes - Resolved keyboard overlap issues across notes, timesheets, and other input screens.

UI Visibility Fixes - Improved readability of system UI elements like the status bar.

In-App Prompt Fix - Fixed an issue where the in-app review prompt could fail to display

Performance Improvements - Reduced cases where requests could get stuck retrying and improved overall app reliability.

Template Line Items – Save existing quotes and invoices as reusable templates, including styling, sections, subsections, and line items. Templates respect customer pricing tiers and price books, and can also be applied in Fergus Go. Learn more.

SMS Template Update – Site Address and Full Site Address tags are now available in all SMS templates.

Smarter Site Address Autofill – In Quick Quotes and Invoices, the Site Address now auto-populates from the selected customer if it hasn’t been set yet.

Customer Address Map Pin Fix – Physical addresses now display the correct map location. No postcode workaround required.

Apply Templates in App – Search and apply quote and invoice templates directly in Fergus Go.

Multi-Section Editing – Add, delete, and manage multiple sections and nested subsections within quotes and invoices.

Edit Customer & Site Contacts – Update customer details, addresses, and site contacts directly from the app.

Offline Viewing – Access previously loaded data when offline, with improved connection status indicators.

Tap to Pay Improvements – More detailed error handling and clearer messaging for smoother payments.

Template List Scroll Fix – The last template is no longer hidden behind the keyboard.

Photo Upload Fix – Resolved an issue where photos could duplicate.

Performance Improvements – General stability updates and rendering fixes.

Jobs List Update Available to All Customers: The updated Jobs List experience has now been rolled out to all Fergus customers, making it easier to view, scan, and manage jobs in one place. Learn More.

Quote and Estimate Email Branding Update: We’ve updated how company logos are handled in templated quote and estimate emails. Logos are no longer automatically added, helping avoid duplicate branding when a logo is already included in your email footer.

Customer Payment Fee Setting Visibility: We’ve improved how the card payment fee setting is shown when managing customers:

Fergus Pay Fee Display Improvements: We’ve improved how Fergus Pay fee settings are displayed across Fergus. Payment methods and their associated fee percentages are now shown more clearly, making it easier to understand how fees apply.