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Invoicing and Collecting Payment in Fergus Go

You can learn how to invoice and collect payments on site with the Fergus Go mobile app.

Marjory Ordonez avatar
Written by Marjory Ordonez
Updated over 3 weeks ago

Overview

Fergus Go's invoicing and payment system allows you to seamlessly transition from job completion to payment collection in just a few taps. This integrated approach combines automatic invoice generation with contactless payment processing, enabling you to create professional invoices filled with job costs and collect payment immediately on-site.

Getting started

The Quick Invoice feature in Fergus Go streamlines your invoicing process by automatically pulling in all job-related costs, saving you time and reducing manual entry errors.

Step 1: Open Your Job

  1. Launch the Fergus Go app on your phone

  2. Navigate to the job you've just completed

Step 2: Access the Invoice Tool

  1. Scroll down to find the Invoices tool in the Job Card

  2. Tap the + Quick Invoice button

Step 3: Review the Invoice Structure

The Invoice creation page consists of several key components:

  • Invoice status (e.g., Draft)

  • Title and description

  • Section title and description

  • Line items

  • Totals

Please note: For simplicity in Fergus Go, you can only create invoices with one section. If you need more complex invoices with multiple sections, use the desktop app instead. However, if you're invoicing for multiple job phases, Fergus will automatically create sections for each phase.

Step 4: Customise Your Invoice

  • Tap on the Title and Description or Section headers to edit their details

  • Tap Add a line item to search for suppliers and add additional items

  • Filter by different suppliers or create custom line items as needed

  • Fergus automatically includes existing job costs to save you time

  • Add any final items or adjustments

Step 5: Approve Your Invoice

  1. Review all details for accuracy

  2. Tap Approve Invoice when ready

Collecting Payment with Fergus Pay

Tap to Pay

Tap to Pay lets you accept payments directly on your phone while on-site with customers. No need for separate card readers or waiting for bank transfers, your customers can simply tap their card, phone, or smart device on your phone to pay instantly.

  1. Once your invoice is approved, you'll see the Tap to Pay option

  2. Select Tap to Pay - Fergus connects to your phone's contactless reader

  3. Your customer taps their card, phone, or smart device on your phone

  4. Payment complete!

To learn more about Tap to Pay, please visit our help articles:
- Tap to Pay on Android

Scan to Pay

Fergus Go also features Scan to Pay for on-site credit card payments, providing another flexible payment option for your customers.

  1. After approving your invoice, select Scan to Pay

  2. Your customer can scan the payment code with their device

  3. They complete the payment process on their device

  4. Payment processed securely

Tips for Success

  • Ensure all job costs are correctly recorded before creating your invoice

  • Double-check line items and totals before approving

  • Make sure your phone's contactless payment feature is enabled

  • Keep your Fergus Go app updated for the best performance

Conclusion

The Fergus Go invoicing and payment system transforms how field service professionals handle billing and payment collection. By combining automated invoice generation with contactless payment processing, you can complete the entire billing cycle on-site, improving cash flow and customer experience.


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