We care about the security of your data which is why we’ve introduced two factor authentication for all users on your Fergus account.

Two-factor authentication is a second way to check it's you when logging in.

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Once you’ve configured two-factor authentication, Fergus will prompt you to enter a security code after entering your username and password.
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Your security code will be generated on your authentication app or sent to you via SMS.

The authentication app generates a new code every 30 seconds, so it's different each time. Similarly, the code sent to you via SMS will be different each time.

You won't be able to login unless you have your username, password and access to the authentication app or SMS on your mobile device.

We recommend Authy by Twilio and will be using this app for our introductory guides. However, if you prefer another authentication app or already have one installed, you're more than welcome to use the one you have.

There are a range of authentication apps and Fergus supports most of them. They're all free from your device's App Store.

The most popular ones are Authy, Google Authenticator, Microsoft Authenticator and 2FA Authenticator.

To set up two-factor authentication, you'll need to need enable two-factor authentication for your Fergus account as a whole and then get each individual user to set it up for themselves. For a guide to each of these processes, use the help articles below.

Some accounting packages are required by law to have two-factor authentication. For Fergus customers using these accounting packages, two-factor authentication will be required.

We recommend from a security stand point that all users utilise two-factor authentication.

Get in touch with our support team at support@fergus.com and we'll help you out.