All Collections
Setting up GPS Tracking
Setting up GPS Tracking

How to enable Geolocation Services on your users' devices and have them show up on the Employee Map

Max avatar
Written by Max
Updated over a week ago

By enabling Geolocation Services on each of your users' devices, you're able to track their whereabouts on the Employee Map found on the web version of Fergus.

Please note that the Employee Map / GPS tracking is a Professional Plan feature only.

Setup the Fergus app

Open the Fergus mobile app and go to Settings from the left-hand menu:

Tap GPS Location Settings and turn on Geo-location Services:

To make sure Fergus can access the device's location features, you'll now need to make sure location is turned on. Follow the next steps for Android or iPhone.

Setup Android

Turn on Location

Open the Settings app and head to Biometrics and security:

Ensure Location is turned on:

If you tap Location On you can adjust the accuracy of the location data:

These options should both be switched on by default which are the settings we recommend.

Grant Fergus Location Permissions

If you're still not getting GPS pings from your device, you may need to give Fergus permission to use the device's GPS functionality.

Open the device's Settings app and head to Apps:

On Samsung devices, look for Applications > Application Manager.

Tap Fergus Mobile:

And inside Permissions turn on Location access:

Setup iPhone

Grant Fergus Location Permission

Open up Fergus Mobile from the device's Settings app:

There are 3 options that we want to turn on:

Location: set this to Always
Motion & Fitness: you will improve battery life by enabling this setting. Fergus will only access GPS when the phone detects movement.
Background App Refresh: turning this on lets Fergus send location data when you're using other apps. If you leave it off, Fergus can only send location updates when the screen is on and you're using the app.

If Location is greyed out, head over to Settings > Privacy and turn on Location Services

Did this answer your question?