Getting a charge after cancelling can be unexpected and confusing. This article explains exactly why it happens and when your billing will stop.

Fergus bills in arrears — meaning you are charged after a month of service has already been provided, not in advance. So any charge you see after cancelling is for time you already had access to Fergus, not a new charge going forward.

Billing stops after your final invoice, which is generated on the 1st of the month following your cancellation. No further charges will apply unless you choose to resubscribe.

Here's what happens step by step when you cancel on 15 March:

Is the charge after cancellation a mistake?

No — it is your final invoice covering the last month of service. Because Fergus bills in arrears, this charge is expected and correct. You will not be charged again after this.

Will I be charged again next month?

No. Once your final invoice has been generated, no further charges will be applied unless you choose to resubscribe.

What if I cancelled and was still charged the following month?

This may indicate your cancellation did not process correctly. Please contact our support team at support@fergus.com and we will investigate immediately.

What happens to my account access after cancelling?

You will retain access to your Fergus account until the end of the month in which you cancelled. After that, your account will be locked. To regain access, you will need to reactivate a paid plan (Basic or Professional).