This usually happens if the invoice has a line item with a tax value that isn't accepted by the account code in Xero.

Troubleshooting

  1. Duplicate the invoice by clicking the three dots on the right hand side.

  2. Edit the tax rate which is supported by the accounting page.

  3. Approve the invoice as per usual

  4. Don't forget to void the old invoice which will void it in your connected accounting package.

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