Overview
The Staff Overview Report allows admin users to see a summary of hours worked and hours charged for each staff member over a selected time period.
This report is designed to help you understand how staff time is being used, how much of that time is being charged to jobs, and where uncharged time may be occurring.
What the Staff Overview Report shows
The Staff Overview Report provides a breakdown of:
Hours worked by each staff member
Hours charged to jobs
Uncharged hours (both paid and unpaid)
Percentage of hours charged, showing the relationship between hours worked and hours charged
Percentage of completed or queried jobs
This gives a high-level view of labour utilisation across your team.
To view the staff overview report, head to the reports icon in the top right of your screen, and navigate to the Staff Overview Report.
Understanding the key figures
Hours worked vs hours charged
Hours worked shows the total time logged by each staff member
Hours charged shows how much of that time has been charged to jobs
Comparing these figures helps identify whether logged time is being recovered through job charges.
Uncharged time
Uncharged time highlights hours that have been worked but not charged to a job.
This is split into:
Paid uncharged time
Unpaid uncharged time
Reviewing uncharged time can help identify:
Time not being allocated to jobs
Gaps in time tracking
Potential labour recovery issues
Percentage of hours charged
The percentage of hours charged provides a simple measure of:
Hours charged ÷ hours worked
This helps you quickly assess how effectively staff time is being recovered across the business.
When to use this report
The Staff Overview Report is useful when you want to:
Review labour utilisation across staff
Check how much logged time is being charged to jobs
Identify uncharged time
Spot patterns that may impact job margins
It’s best used as a high-level review tool, rather than a detailed job-by-job report.
Exporting the report
The Staff Overview Report can be exported as a CSV file for further analysis:
Important notes
Accuracy depends on:
Time being logged consistently
Jobs being updated correctly
The report focuses on time and charging, not invoicing or payments
Summary
The Staff Overview Report provides a clear summary of staff hours worked, hours charged, and uncharged time over a selected period. It’s a useful report for understanding labour utilisation and identifying areas where staff time may not be fully recovered.