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Files, Photos & Videos in Fergus Go
Files, Photos & Videos in Fergus Go

This helpful article offers instructions for uploading images and videos to job cards via the Fergus Go app.

Max avatar
Written by Max
Updated over a month ago

Overview

With the Fergus Go app, you can quickly upload files, photos, and videos to your jobs while on-site.

Getting Started

Photos

  1. Navigate to the Job Card: Go to the specific Job Card where you want to upload photos.

  2. Access the Photos Tool: In the Tools section, click on the "Photos" option.

  3. Or through the Quick Action button on the job card (i.e. '+ Add...')

  4. Choose Upload Location: Decide whether you want to upload photos at the job level or the job phase level. You can toggle between these options.

  5. Initiate the Upload: Click on the "+ Add from" button located in the bottom-right corner of the screen.

  6. Select Upload Source: Choose either to upload from your "Album" or directly using the "Camera" option.

Tip: In the Fergus Go app, photos and videos are organised into two categories: those uploaded to the job and those uploaded to the job phase. If you’re having trouble locating a photo or video, make sure to check all the tabs at the top of the page.

Videos

  1. Navigate to the Job Card: Go to the specific Job Card where you want to upload videos.

  2. Access the Videos Section: In the Tools section of the Job Card, click on the "Videos" option.

  3. Select the Upload Level: Choose whether you want to upload the video at the job level or the job phase level by toggling between the options.

  4. Initiate the Upload Process: Click on the "+ Add from" button located at the bottom-right corner of the screen.

  5. Choose Upload Source: Select whether you would like to upload a video from your "Album" or use the "Camera" option.

Please Note: Limitations on video uploads apply across both the web interface and the Fergus Go app. Once you hit the upload limit, the "+ Add from" button will disappear.

If you attempt to upload a video from your camera roll or album that exceeds 30 seconds, you'll encounter an error message prompting you to try again.

Files

Currently, the Fergus Go app allows users to upload photos and videos directly to jobs. However, uploading other file types is limited to the desktop platform. In the Fergus Go app, you can view files uploaded via the web version.

Camera Settings

Make sure photos and videos captured in the Fergus Go app are set to save automatically to your camera roll. This ensures your content is safely stored, even if you experience a poor connection

You can adjust these settings by going to the menu tab in the bottom navigation, selecting Settings, and then choosing Camera Settings.


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Thanks for taking the time to read our article, if you have any questions please get in touch via support@fergus.com

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