Skip to main content
All CollectionsFergus Essentials
Automatically Send Invoice Reminders (Essentials)
Automatically Send Invoice Reminders (Essentials)

Setup invoice reminders to send automatically via SMS, Email, or both!

Ghie avatar
Written by Ghie
Updated over a year ago

You can setup automatic invoice reminders to send either SMS, email, or both when an invoice becomes overdue.

Hop on over to your profile icon next to Help (?). button then click on โš™ Settings > Reminders and scroll down to Invoices to turn on SMS, Email, or both:

Please note: SMS Reminders is only available if you have the SMS add-on enabled.

Turn off SMS and Email Reminders for specific customers by selecting Disable Invoice Reminders in their customer settings (head to Customers on the navigation bar, select the customer you want to edit, and click the pencil button):

Settings

Click the SMS Settings or Email Settings buttons to edit the reminder templates.

Email and SMS Reminders

While an invoice remains unpaid SMS/Email reminders will be sent depending on the frequency you have set in the Reminders Settings.

Below are the options you can choose from:

  • On the day after the approval

  • On the due date

  • 1 day overdue

  • 5 days overdue

  • 7 days overdue

  • 10 days overdue

  • 14 days overdue

  • 21 days overdue

  • 28 days overdue

  • 42 days overdue

Did this answer your question?