Fergus' Default Email configuration is the most reliable method of sending emails to your customers.
If you're running into issues with your SMTP configuration when sending emails from your companies email host we recommend switching to our Default configuration.
This article will take you through configuring your email setup.
How to switch to the Default Email configuration
- First go to your Settings page in Fergus.
2. Then select 'Email' in the left-hand menu list.
3. Select 'Use default settings' underneath SMTP Settings.
4. If you've been using SMTP Settings, you'll need to agree in the pop-up you want to switch back to your Default settings.
5. All done!
From here, all your emails will be sent out from Fergus with all replies directed to your own email address.
Our email address has a very high reputation, so you'll likely see fewer emails bouncing or going to spam.
If you run into any issues, please don't hesitate to contact us at firstname.lastname@example.org